If you are admin of a LastPass Enterprise account, your users can take advantage of the above self-serve options to recover their accounts – unless you have the “Prohibit Account Recovery” policy turned on (which is not turned on by default). #Master password reset by admin lastpass fullTo try this method, follow the full instructions here. F or example, if you use 2 different computers and 3 different web browsers, each one has a different recovery password. This method does require some persistence because it’s specific to both the computer and web browser you use. This method provides you with a one-time password you can use to reset your master password. If you still cannot figure out your password with the password hint, you can try using a recovery one-time password. Hopefully, this will remind you of your m aster p assword and you can then log in. If you forgot your m aster p assword but created a password hint, you can navigate to, then enter your email address and click Send Hint to email you a clue about your m aster p assword. When you created your m aster p assword, you a re given the option of creating a password hint. But if you need a desktop recovery option, the first step is to send yourself a password hint. #Master password reset by admin lastpass downloadSend password hintĪs we mentioned above, we encourage you to download the mobile app and enable account recovery as your first line of defense for account recovery. You will then be prompted to enter your new master passwordĭownload the app now, so you can recover your account in the easiest way possible.Authenticate with your fingerprint or Face ID.Now you’re all set up! Should you forget your master password, all you need to do is: Ensure the toggle for account recovery is switched to on. Enable account recovery: Go to Settings > Security > account recovery.Go to Settings > Security > Enable Touch ID/ Face ID/ Fingerprint Authentication. En able fingerprint or Face ID authentication.But if you don’t see this welcome message, you can enable it manually. You should be prompted to enable mobile account recovery.Download the LastPass app from the Apple App Store or the Google Play Store. Note that when you enable mobile account recovery on Phone A, it is specific to that device you will not be able to recover on Phone B without also going through the steps to enable account recovery for Phone B. Setting up and activating account recovery on your mobile device is super easy. We encourage users to download the app because it’s very helpful to have all your passwords on the go – but it also acts a s a safety net should you get locked out of your account. #Master password reset by admin lastpass androidUsers who have downloaded and logged into the LastPass mobile app on Android or iOS can recover their accounts very easily using fingerprint or Face ID authentication. Today is World Password Day, so we thought it was a great time to announce our newest way to recover your m aster p assword – Mobile Account Recovery ! We’re als o giving you a refresh of other account recovery option s, too. So, what do you do if you’ve forgotten it ? Because of our zero-knowledge security model, LastPass never knows your master password and therefore can’t reset it for you. But what if you forget your LastPass master password? It’s the one password you still need to remember. LastPass takes away the burden of remembering passwords – and getting locked out of your accounts.
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